To Email Us

Email Address: service@frankneshop.com.

Note: please provide the most relevant and clear title and content in the email.

All Emails with missing or incorrect information may seriously delay responses.

In your Email, please include your order information, i.e., order number or item number.

To RETURN your order, please contact us to get Return Authorization. We are not able to accept blind returns. You must contact our Customer Service department before mailing your returns.

Our trained customer service representatives will reply to your requests within 48 business hours.

Please don't forget to check your spam folder, our reply or order email may be there.